Shipping policy
Shipping Policy
Thank you for shopping with Stardust Dragon Duel Academy! We’re dedicated to delivering your order quickly and safely.
Processing Time:
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order ships.
Shipping Rates & Delivery:
Shipping rates are calculated at checkout based on your location and order size.
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Canada: 2–7 business days
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USA: 5–10 business days
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International: 7–21 business days (may vary by region)
Tracking:
Most orders include tracking. Please allow up to 48 hours for tracking information to update after dispatch.
Packaging:
All cards and collectibles are packed securely with protective materials to prevent damage in transit.
Delays:
We are not responsible for shipping delays caused by carriers, customs, or weather conditions, but we’ll always help you resolve issues when possible.
Lost or Damaged Packages:
If your order is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos if applicable.